You can view your sales receipt in your CineU account. Simply log in to your account, go to the Order History section, and select the specific order. There, you’ll find an option to view or download your sales receipt.

If you need further assistance, feel free to contact our support team at support@cineu.com.

Returning an item at CineU is simple:

1. Check Eligibility: Ensure the item meets our return policy criteria (e.g., within the return period and in its original condition).
2. Initiate Return: Log in to your account, go to the Order History, and select the order. Click on the “Return Item” option.
3. Prepare the Item: Pack the item securely in its original packaging, including all accessories and documents.
4. Ship the Item: Follow the provided return instructions, including shipping it to the designated address.

For more details, visit our Return Policy page or contact our support team at support@cineu.com.

Yes, we strive to restock items labeled as “out of stock.” Restocking depends on product availability from our suppliers.

To stay updated:

• Click the “Notify Me” button on the product page to receive an email once the item is back in stock.
• Contact us at support@cineu.com for an estimated restock date.

We’re here to help if you need alternative recommendations!

At CineU, we offer shipping to a wide range of locations worldwide. During checkout, you can enter your address to see if we deliver to your area.

If you have specific shipping inquiries:

• Domestic Orders: We ship across the Netherlands with reliable delivery services.
• International Orders: Shipping is available to most countries; delivery times and costs vary by region.

For more details or assistance with shipping options, please contact us at support@cineu.com.